serviceplan-logo-2017

A NEW ERA – and YOU can be PART of it.

Serviceplan Group is Europe´s largest independent, and most diversified communications agency. Founded in 1970 as a traditional advertising agency, Serviceplan swiftly developed the concept of a "House of Communication". A fully integrated agency, combining all manners of communication disciplines under one roof: brand strategists, creative professionals, media or online specialists, web designers, dialogue or CRM experts, market researchers, PR consultants or sales specialists. Serviceplan supports their clients at over 30 locations worldwide, among others with 2 offices in Mainland China (Beijing and Shanghai) and a Hong Kong Office.

The focus in Asia Pacific is on international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-­end technical devices. At Serviceplan we utilize the power of the integration of all communication and distribution channels, on-­ and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

Serviceplan is looking for colleagues to support them on the way to become China’s leading independent agency!

上海職位:
• 資深策劃
• 創意總監-文案方向

郵箱:[email protected],注明消息來源于麥迪遜邦。

北京職位:
• 策略總監
• 客戶執行
• 美術指導
• 客戶部實習生
• 人力資源實習生

郵箱:[email protected],注明消息來源于麥迪遜邦。

杭州職位:
• 資深客戶執行
• 客戶執行

• 客戶部實習生
郵箱:[email protected],注明消息來源于麥迪遜邦。


Senior Planner (資深策劃)

Location: Shanghai 

Key Responsibilities:
• We need an experienced Senior Planner who is self-motivated and passionate about creating content led strategies that are driven by our brand’s needs and by culture insights.
• We need a hands-on Creative Strategist who will work hard on making sure, that strategy is not  only  guiding  the  ideas,  but  actually  landing itself through the work we put out.
• Our Creative Strategist must support the creative team to make sure that the right content comes through amazing design & the right executional cues.
• Internally, you will work with creative teams to come up with strategy & innovative ideas and content. We are setting up a collaborative strategic and creative community, and we need someone who is autonomous enough to work independently but comfortable enough to work as part of a team.
• Externally, our Creative Strategist needs to help us grow relationships with clients, being able to present strategy with a clear and assertive pulse. We need a Strategist who will help building up the confidence and excitement that makes client say yes to amaze cutting edge work.
• Our Creative Strategist will help us inspire people to think about content in new ways, always pushing for excellence and clarity in everything we do at the agency.

Requirements:
• Degree in Business Administration / Marketing / Information Technology related discipline
• Strong background, leading content strategy in digital platforms and different media landscapes with working experience (5+ years)
• Ability to interpret research findings and analyze data into compelling communication insights.
• Confidence to work directly with clients, and manage their clarity and enthusiasm about content strategies.
• Rigorous standards, when it comes to pushing for only, and nothing less than excellent work.
• Ability to independently manage multiple projects simultaneously. Good sense of what’s priority when making decisions.
• Strong visual and verbal presentations skills, from self-expression to document preparation.
• Fluent Mandarin spoken and written skills
• Relevant design strategy and media planning experience
• Relevant experience working on awarded projects at top agencies


Creative Director-Copy base (創意總監-文案方向)

Location: Shanghai

Key Responsibilities:
• Conceive the development of all materials (copy) to ensure that creative concepts are strategically on target and art meets company standards of creative excellence.
• Work closely with the art based creative Director, as well as the Strategy team.
• Lead and supervise the creative copy development for the offline and online projects for Serviceplan
• Take project lead and responsibility on campaign ideas and copy direction
• Lead, nurture & supervise the copy team on the projects from inception stage, idea generation and production stages
• Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets. 
• Guide the client from a creative point of view.
• Maintain and enhance the quality of the overall project in terms of copy.
• Inspire our content & client service to execute and defend your ideas and creativity. Constantly encourage creative, inspirational team spirit.
• Strategic planning and detail minded.

Requirements:
• Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Outstanding Chinese copy with auto background. English copy is a plus.
• Over 8-10 years experiences of working in digital and classical advertising agencies, among which minimal 6 years creative management experience in China
• Excellent track record in award winning performance with famously effective works
• Full of awesome ideas and being able to complete work independently, as well as with the team members.
• Good knowledge in literature, art and history
• Understand modern and traditional culture
• Familiar with Mainland China, digital ecosystem and latest trends.
• Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, good leadership skill.
• Very responsible, able to manage multiple projects in tight deadlines
• Able to determine and monitor project schedule in conjunction with internal departments and external parties.


Planning Director 策略總監

Location: Beijing

Key Responsibilities:
1.Take full responsibility for planning and directing, and variety of planning tasks, including daily planning work, and new business pitches. 
2.Relies on extensive experience and judgment to think and plan the work ahead.
3.Partner with the Account Directors and Creative Directors in identifying the right business needs and opportunities.
4.Bring deep consumer knowledge and insights, develop and drive the brand/ communication strategies, help develop big simple communication ideas and finally help evolve and take forward the campaign ideas to tackle client's issue. 
5.Selling and closing of ideas internally and externally. Strategically and diplomatically handling frustration and discrepancies, adds clarity and scale to both strategies and creative ideas. 
6.Standardize and supervise the planning process, role & responsibilities, paving the path for success for each individual member. 
7.Raise the bar of service quality and creativity, constantly challenge the status quo, inspire and motivate, push the team to go further and be the best.
8.Think managerially and put quality and team efficiency as the first priority , establish the planning team as an idea aggregator, China knowledge Centre & think tank, and make it the catalyst for crafting the company culture. 
9.Identify specific knowledge topics that company can own, and Identify the opportunities to promote the company beyond the daily planning work.  
10.Be the role-model and mentor of the team. 

Requirements:
1.Proficiency in Microsoft Word, Excel, PowerPoint
2.University degree and above. 
3.Fluent Mandarin and English (Written and Spoken)
4.Preferred Major: Marketing, Communication, Business Administration, Statistics & Psychology
5.Minimum 7 years working experience in marketing, communication and related strategy development field
6.Solid and superior planning skills (Account Planning + Creative Planning) with wide exposure and familiarities in variety of strategy/ concept development, practices, and procedures. 
7.Extensive experience with original thinking and visions for making strategic judgment and plans. 
8.Good understanding of technology and automobile industry.


Senior Account Executive (資深客戶執行)

Location:Hangzhou

Key Responsibilities:
•Ensure smooth implementation of all major deliverables within timeline and budget (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
確保在時間表和預算內順利實施完成所有主要的任務(如策略簡報,功能規格,技術規格等),確保達到質量標準和客戶期望。
•Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. 
確保以高效的方式處理客戶問題,并向客戶總監匯報可能出現的任何問題。
•Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
定期向客戶總監報告,提供有關客戶活動的信息,包括每周的工作進度和客戶意見。
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
與項目團隊密切合作,保持對項目進度的持續了解,以鑒別項目內或與項目相關的潛在問題和機會。
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
確保所有流程和步驟的完整性,質量標準達標,并確保項目高效運行。
•Aware and in pursuit of opportunities for account growth and new business, involving the Account Director
在客戶總監的陪同帶領下了解并尋求增加客戶和拓展新業務的機會。
•Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. 
為客戶和團隊之間提供定期的雙向溝通,以提供良好的團隊呈現文件并設定適當的客戶預期。
•Prepare regular correspondence, Contact Report, Status Report and Production Estimate
準備常規通訊報告,聯系錄報告,進度報告和制作費估算。

Requirements:
•University studies in marketing / innovation / languages or related discipline
大學專業為市場營銷/創新/語言或相關學科
•True team player who value and believe in effectiveness and efficiency
重視有效性和效率的團隊合作者
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口頭與書面溝通能力
•Speak up, problem solving and multi-tasking
敢于表達,善于解決問題并同時解決多個任務
•Good interpersonal and communications skills
優秀的人際溝通能力
•Proactive, independent, responsible and detail-oriented
積極、獨立、負責任且注重細節
•Familiarity with excel is a plus
擅長excel者優先


Account Executive (客戶執行)

Location: Beijing & Hangzhou

Key Responsibilities
主要職責

•Prepare accurate call reports and distribute to applicable client and internal team members.
準備準確的會議溝通報告并分發給相關客戶和內部團隊成員
•Effective execution of relationship marketing programs including written communication of program changes and updates to all team members.
有效執行市場營銷相關項目,包括項目中有變更的書面溝通并和所有團隊成員口頭溝通更新狀況
•Consult with Creative, Account Management and other internal departments to communicate client objectives and to develop strategic solutions. Develop draft of creative and project brief.  Submit to Supervisor for review.
咨詢創意、客戶管理以及其他內部部門意見,溝通客戶目標并制定策略方案。制定創意和項目簡介并提交給主管進行審核
•Job files and completion of various process-related forms.
完成工作文件和各種相關的表格
•Set agendas for scheduling and running meetings.
設置議程安排并執行會議
•Maintain schedules and ensuring timely completion of projects.
跟進進度并保證項目如期完成
•Regularly monitors and analyses competitive advertising and competitive product activity.
定期監測并分析競爭性廣告和競爭性產品活動
•Answers all client queries promptly. 
及時回答所有客戶問題

Requirements
•University studies in marketing / innovation / languages or related discipline
大學專業為市場營銷/創新/語言或相關學科
•True team player who value and believe in effectiveness and efficiency
重視有效性和效率的團隊合作者
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口頭與書面溝通能力
•Speak up, problem solving and multi-tasking
敢于表達,善于解決問題并同時解決多個任務
•Good interpersonal and communications skills
優秀的人際溝通能力
•Proactive, independent, responsible and detail-oriented
積極、獨立、負責任且注重細節
•Familiarity with excel is a plus
擅長excel者優先


Art Director (美術指導)

Location: Beijing
Key Responsibilities:

•Supervises and monitors artists to ensure the quality and time lines of print layouts and online PP 
監督和指導美術同事以確保印刷布局和在線PP的質量和時間線
•Provides technical and creative support in generating layouts and finished ads 
在生成布局和完成廣告的過程中提供技術和創意支持
•Reviews and assesses existing ads based on the principles of effective advertising suggests/implements improvements as needed; 
根據有效廣告的原則評論和評估現有的廣告,并根據需要進行改進;
•Provides training to artists on creating effective business ads: implements the principles of effective business advertising in all work generated by the artists
為藝術同事提供有效的商業廣告培訓:在所有藝術同事創作的作品中貫徹有效的商業廣告原則
•Assists in management planning by providing reports on team member productivity, ad exceptions, deadline compliance, and hardware and software requirements
通過提供團隊成員生產率報告,廣告例外情況,最后期限,以及硬件和軟件需求來協助管理計劃,
•Undertakes any special project or duty as signed by superiors 
•主管臨時交辦的項目及任務。

Requirements:
•Bachelor of Fine Arts in Design preferred
有藝術類學士學位者優先
•At least over 1 years 4A agency experience desired, with a thorough understanding of Art Direction/ Design.
至少有1年以上的4A公司工作經驗,對美術/設計有整體的了
•Demonstrate conceptual and design skills.
具備良好的設計概念和技能。
•Present ideas effectively. Ability to talk about your work internally. And, just as important, the ability to listen and understand client feedback and feedback from internal critiques.
能夠有效地展現自己的想法。能夠在內部溝通時清晰闡述你的作品。能夠傾聽和理解客戶的反饋和內部批評的反饋
•A command of Typography, Color, Composition, Hierarchy.
具備排版,調色,構圖,調整層次結構的技能。
•Create and execute ideas in an efficient, organized way.
有效并有條理的創建和執行想法。


Account Intern (客戶部實習生)

Location: Beijing & Hangzhou

Key Responsibilities:
1.Support in project management: manage and implement project progress; draft timings, prepare decks
廣告客戶項目支持:管理和執行項目流程;計劃排期,客戶提案準備等。
2.Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
客戶管理:作為客戶需求與內部溝通的橋梁,包括回應客戶的需求,確保與客戶之間開放和有效的溝通,能從挑戰中獲得成長,直到能獨立跟進小型廣告客戶項目。
3.Internal Responsibilities: assist the account director in proper documentation and filing;
內部常規任務:協助客戶總監進行相關文件整理

Requirements:
1.University graduate in communication / languages / journalism or related discipline
本科在讀大學生 (市場營銷,語言類,媒體類專業優先)
2.True team player who value and believe in effectiveness and efficiency
能夠獨立完成任務,同時懂得團隊合作,注重效率
3.Good command of spoken and written Mandarin Chinese and English
中英文聽說讀寫良好
4.Speak up, problem solving and multi-tasking
敢說會做,有解決問題的能力
5.Good interpersonal and communications skills
良好的人際溝通能力
6.Proactive, independent, responsible and detail-oriented
工作主動,獨立,有責任心,注重細節


HR Intern (人力資源實習生)

Location: Beijing

Key Responsibilities:
1.協助完成新員工入職的辦理,包括前期入職資料的準備,新員工文件整理歸檔以及相關系統賬號的申請; 
2.負責實習生相關工作的管理,包括招聘簡歷初步篩選,實習生入職的辦理,以及實習生工資信息的收集和統計; 
3.負責員工年假信息的記錄和統計; 
4.開具工作關系相關證明,在職證明,離職證明等
5.考勤系統管理
6.其他HR相關工作處理

Requirements:
1.大三或大四在校生,能保證每周工作3-4天 
2.做事細致認真,有耐心,具備英語基本聽說讀寫能力
 

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. 

Please send your full resume and expected salary to [email protected] if you want to apply for position at Serviceplan Shanghai and to [email protected] if you want to apply for position at Serviceplan Beijing and Hangzhou.

By: Summer Zheng
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